You can request deletion of your Homey account and all associated personal data at any time, whether or not you still have the app installed.
Open Homey and go to Profile → Privacy → Request account deletion. Confirm with Delete Everything. For an account created with Apple, confirm with Apple when prompted. The app reports success only after the server finishes deleting the account and associated content. If it fails, retry or contact us.
If you no longer have the app installed, email heyhomeymlt@gmail.com from the email address associated with your account, with the subject “Account Deletion Request”. We will verify your identity and process the request.
Your profile, property listings, messages, conversations, and favorites are removed. Your account credentials are deleted from our authentication provider.
We may retain minimal transactional records where required by law (e.g. fraud prevention, tax, or legal obligations) for a limited period. This retained data is not used for any other purpose.
In-app deletion is completed before the app confirms success. For requests sent by email, we verify account ownership and process the request after that. See our Privacy Policy for details on data retention.
Need help with your deletion request?
Email heyhomeymlt@gmail.com
Homey